About Giant Tiger / Your Stories
I just wanted to write and compliment you on the Kennedy Rd, Scarborough location. This location has been my first Giant Tiger experience and I have to say I'm very impressed. I have visited several times since the store has opened and always find something fun to buy for very little money. Usually clothes. I find the store very clean and quiet and the staff are always very friendly. I wanted to write, in particular, to mention Peggy, the lady who manages the ladies' change rooms at this location. She is very organized and polite. I find her very friendly and she clearly takes pride in her work. She shows great patience; even with some "trying" customers. I hope that she is recognized for her great service.
So once again, just wanted to say thanks for opening a great store!
We were having our five minute meeting on Friday at the front of the store and a gentleman approached me. He asked if I was the store manager. I answered that I was. In front of the associates he stated "You have the most friendly staff and I thought I should let you know this. I manage a business across the road and my staff should take lessons from you guys. Keep up the good work". All I can say is what a great way to start the day.
Store Manager, Newmarket
I just want to say how pleased I was with one of the employees at your Bradford store. His name was Carlos, and it was Friday, March 6th, 2009. I was looking for rain boots in size six and I knew he did not work in the section, but I asked him anyway. It was a busy night, but without any hesitation he went to look in the front and the back of the store to see if they had any. He said “I’m sorry but we don’t have any in size six”, then I asked if it was much trouble to call the Newmarket store and he said “Sure, no problem”. Luckily enough, the Newmarket store had them in the right size. It’s people like him, that is going to bring me back to that store and tell all my friends about how nice and easy it’s to shop at Giant Tiger and how the employees take time to help us
find what we are looking for even if it’s a busy night.
Late last summer, I was driving my husband and daughter to our daughter's rented room in Nepean, Ontario. As we were rolling along, I asked, "Did you remember to pack towels?" "Oh no!" she cried. She had planned to take a shower that night, too. We were approaching Casselman, Ontario, and I said, "Well, this looks like a good-sized town. Perhaps we can find a store that sells towels here. Don't panic, Sweetie, everyone forgets something now and then." After we had turned off at the Casselman exit, my husband happily announced that he had spotted a Giant Tiger store there. We whooped with joy, knowing that we would find anything and everything we needed, at great prices. I asked my daughter if she had packed a warm jacket for fall. No, she only had the thin denim jacket that she was wearing. We found a great jacket and big, fluffy towels, plus some other items we needed at home, all at the usual great prices. We love Giant Tiger, its friendly staff, good store layout, as well as the terrific bargains. Now I always stop at the Casselman store on the way to visit our daughter in Nepean.
Most sincerely, Mary
I would just like to say that the store in Chateauguay, Quebec, is great, and that the employees and cashiers are excellent. They notice the slightest errors and they are very friendly. So, kudos to the team and keep up the smiling!
A satisfied customer,
In the summer, I organize a golf tournament. Giant Tiger is the first store I go to for my gifts. Not only is the selection wonderful, and the pricing reasonable, but you cannot beat the service I receive from the employees there. I also organize a Christmas Dance. This year I made a last minute decision to play a game at the dance which required 52 gifts. It was a last minute decision. Giant Tiger was going to be my deciding factor if I played the game, or not. I phoned and spoke with Rob. I asked Rob if he could put together 52 gifts and I would stop after work, pick them up and pay for the gifts. Without hesitation, Rob said he would do that for me. When I arrived at the store, Rob had everything together for me, checked the glassware to make sure nothing was broken, and even took the time to help me take everything out to my car. I could not thank him enough, and all he said was “Thank you for your business.” There was no question which store I would call and ask for help. Thank you for making my job less stressful.
On the evening of December 23rd I rushed into Giant Tiger for some badly needed candy canes for a Christmas recipe. Being in a rush, I asked an employee where the candy canes were. She said there were none left and offered me a few she had in her pocket. She asked if that was enough and I replied that it wasn’t but I appreciated her offer and turned to leave. She asked me to wait and went back to her lunch room and returned with a huge handful to help me out. I had more than enough! Not only was I able to complete my baking, but she made me happy just knowing how nice people can be.
I was pleasantly surprised with the wonderful service I received today. I had gone into the store to buy my daughter some tights, but unfortunately, I had picked two pairs in sizes too small. Although I had ripped the packaging in opening one of them, when I returned them this morning the sales person on cash was extremely friendly and helpful. I was able to exchange them for sizes that do fit. I appreciate this good service tremendously, it means a lot and since I live in Grimsby it is so handy to be able to pick up what I need and not drive out of town. I will continue to shop at Giant Tiger in Grimsby and will tell all of my friends and family of my experience.
Thank you so much,
I was in your Brockville location and had seen a faux-leather bench/chair, that was adorable and the price was just right. Much to my disappointment, they were all sold out and the only one that remained was the display model. I approached one of the employees and asked if I could purchase the display model, he claimed no, but was more than willing to order one for me! He was very pleasant and took my info. To my surprise, Jason had called me on Thursday and my chair was in. When we went that evening to pick it up, he put it by the entrance and all the staff were aware that I was to pick it up. I was treated very well, and I received what I had wanted in a timely fashion. I will continue to shop there for that reason. I enjoy the treasures you find, and the staff there are very professional! Thank you for your time, as well as a great shopping experience.
I wanted to tell you about the fantastic customer service I received from Jennifer at Giant Tiger in Newmarket. She is very friendly and has gone out of her way to try and help me find several out of stock items, even calling around to different stores in Ontario and calling me at home to follow up with me. This kind of customer service is unfortunately hard to find these days, so I wanted to be sure to bring Jennifer and her excellent work to your attention.
For many years now I have been a dedicated Giant Tiger shopper and I just have to say how much you have helped me, being a retiree on a limited budget. I try to fulfill most of my household needs, groceries, clothing, etc. at your stores. I have been a loyal customer in Glencoe (now closed), Strathroy, Midland and Wasaga Beach. Please keep up the excellent work. You have many happy customers who are very happy to shop in a truly Canadian company.
I must e-mail you and tell you how very happy I am with your store. You seem to always have a good supply of all our favourite items at the best prices here in Regina. I can't get the variety of Chapman’s ice cream like I can at Giant Tiger. I have sent more people to your store to buy that and once they go, there is no stopping them with lots of other good things. Keep it going!!
I would like to let you know that this morning my 2 year old daughter and I visited your Ogilvie Road store. When arriving at the cash, I noticed there was only one cash register open and there was a line-up. I noticed a cashier that seemed to be preparing to open and right away, called us over! He was very kind to help us out so quickly! I have had great service from him (Jose) in the past also! I remembered him giving my daughter a Giant Tiger super-ball just before Christmas! I was so surprised and happy by this! Your store and employees are absolutely wonderful! My daughter and I had a great time yet again at this Giant Tiger store!! Your employees are amazing! We will return again and again...
Erik & Emma
I would like to comment on the staff at the Giant Tiger store at 8380 Wyandotte St. East in Windsor Ontario. The service is overwhelming! The staff goes out of their way to meet my personal shopping needs. When you leave the store you feel like they really care about your business. The store is clean and run very efficiently. The atmosphere is always warm and friendly. Thank you to all.
I love the Regina east store! It is really handy to my home and I can get almost everything I need by stopping once and avoiding bad traffic at the same time! The other thing I should address is the staff....they are absolutely wonderful! I have never had a cashier in a bad mood, angry or otherwise. Everyone that works there is very pleasant and helpful... It is nice to shop there because of this. We really do need more happy people working with the public..... it certainly isn't always easy, but they make it really wonderful!!
I would just like to say how much I love your store in Halifax, Nova Scotia. The staff are very friendly and helpful, especially two young boys who work there that are always willing to go out of their way to help me and the other customers. They are always working hard every time I go in and I usually see them all over the store filling things and tidying up. The little baskets you have at your stores are perfect for last minute shopping and I am always offered one at one point when I am in the store. I would like to thank the staff at the store for their friendliness and swiftness, I do not get there very often but when I do it is always a fun and wonderful environment.
I recently visited your store in Oromocto, N.B. What a change to walk into a store as bright and clean as this one. It was a pleasure to shop in and the staff was very friendly and helpful. It was in the evening and when you come into the parking lot you could see into the store windows instead of other stores that blanket the windows and try to make the store look like a dungeon. Good work on both the manager and staff.
A happy customer
Excellent!!!! My all time favourite store. Your merchandise is the tops! The service is fabulous. It is like shopping at home if you will. The prices are great, the clothes are fabulous, and the causes are superb. I bought a bathrobe for the cure. I am at GT almost every day much to my hubby's chagrin and I always find something new and it is never boring there. Keep up the great work.
I just LOVE the Giant Tiger stores. They offer such a variety of good quality merchandise. I live in Newmarket, Ontario and use "our store" every day. The staff in Newmarket are some of the friendliest I have come across. It’s great to have a truly Canadian store to shop in. Keep up the good work.
A faithful Shopper,
I am a long time Giant Tiger customer & was THRILLED today to discover that I got a reduction in my total charge at Giant Tiger because as usual I brought my own bags. YAY!! I'm really pleased to see that you've taken this step and I'm sure a lot of customers feel the same way. I just wanted to let you know that we, your customers, notice your ethical decisions and applaud them. Great job!
I just want to say a big thank you to your store for keeping plus size fashions that are beautiful. I frequent Giant Tiger three times each week and each time I find new and beautiful fashions. I now do all my grocery shopping at Giant Tiger. It's my one stop store now. And I love that your stores have produce so I don' t have to go anywhere else. I am just really impressed with your store and the merchandise and the prices are fantastic too. And a few weeks ago I lost my cell phone in your store. The next day went back to the store and an employee had found it in the parking lot and left it at customer service. I was so impressed. The staff is great and very friendly-always saying "have a great day." I am so impressed with your store. And I have told my mom about your store so now I have to shop for her too (she lives out of town). So once a week I do all her shopping at Giant Tiger. I just want to say keep the plus size fashions coming, as I have purchased every item that you have. I have never seen such beautiful clothes anywhere. I can't tell you how happy and impressed I am.
So thank you. Keep up the great work
I would like to thank your Mississauga store and its employees for being wonderful people to deal with. In late years, service standards have fallen dreadfully in Ontario - messy stores, rude, incompetent, clueless employees, dirt, etc. Giant Tiger is a striking example of how a store should be run and of pleasant and professional employees. It is clean, pricing is as advertised, and generally I am very very happy shopping there. (I do this pretty much 4-5 times a week.) THANK YOU!
I would like to commend Mike Bennett and ALL his staff for operating a warm, friendly, efficient and caring store. His employees know their customers; respect them; are courteous at all times and very knowledgeable. Mr. Bennett and Ghislaine and Deborah are to be commended for their efforts in making their store my "go to" spot for anything I have to get.
Just wanted to let you know that my wife and I have been shopping for years at one of your stores (Lasalle & Falconbridge) in Sudbury, Ont. Every week, we look forward to going there to shop for all the good deals and selection of goods! The staff there are all great and helpful and a real credit to your company! Being on pension, this store has got to be a real treasure!
Bernadette & Rod
I have been into your stores in Halifax and Truro, Nova Scotia. I really like your prices and the quality is great. KEEP UP THE GOOD WORK.
We recently brought our two, 2 year old children to your store. The store was handing out tiger hats and gave a pair to our two kids. The kids put the hats on and were dancing in a conga line singing. It was the funniest thing ever! I love Giant Tiger and the family atmosphere.
My daughter told my wife and I about your store. We finally got to see what she was raving about. You have a great store and lots of bargains. I will certainly be back, thanks for the experience.
I am writing to you to thank you for your gift cards, which I have won four times already. I did not think I would win so many of them. You often hear of contests but never hear of the winners. With you, this is certainly not the case! Hats off to you and your store. Giant Tiger is my favourite store, there is a little bit of everything at reasonable prices. This is why I always start my shopping at the Tiger. This includes food (now there is fresh produce, genius!), lingerie, clothes, etc... it is extremely pleasant to shop at your store.
Thank you, Josée
I just wanted to let you know that I love shopping at your store! Everything is easy to find and your ladies fashions are inexpensive and look great! Thank you for your great service!
I was recently part of a survey that asked where I shop most often? Of course the answer was supposed to be a big retail store but my answer was Giant Tiger. The person on the other end replied that she would have to add that one to her list of stores. I thought how lucky I was to have such a great place to get a great selection of things all in one place near to my home!
Thank You Giant Tiger!
I love shopping at Giant Tiger. I prefer shopping there over any other major department store. The clothes are great and the prices are even greater. We can afford to shop at other stores, but I still prefer Giant Tiger.
Carol Espanola, ON
A few weeks ago, I approached my local Giant Tiger store manager and asked if it was possible for him to order in a product for me that I discovered from the manufacturer was seasonal and sold by three retailers in Canada. I am a workshop presenter for a not-for-profit organization that delivers science in 25,000+ classrooms throughout Ontario every year, and I needed about 12,000 Sip’n’Dip Straws of all things (a summertime product) for one of our Grade 1 topics. Without hesitation, Joel investigated his resources and was able to not only find the 12 cases (nearly 15,000 single straws) that I needed but he had them delivered to his store in Newmarket quickly and was always in touch with me to let me know how my request was being handled. Joel is an exemplary employee for Giant Tiger and takes customer service to a whole new level. You are very lucky to have him.
A Grateful Scientist, on behalf of nearly 15,000 Grade 1 students who will love their experiment because Joel was able to get just the right “straw” for us, thanks to you…
I am delighted every time I shop at Giant Tiger. Staff members are irreproachably polite and have genuine smiles. Furthermore, there is a lot of merchandise that my wife and I like, as well as great values and a lot of choice. As previous foreman with a staff of 82 people, I can guarantee that you have an excellent staff working at the Neufchâtel store on Bastien Boulevard. This store is extremely clean and your shelves and racks are always well stocked as soon as the merchandise is sold. My wife and I would like to applaud your staff’s efforts to help people in need during the telethons and many worthwhile causes. Now you understand why we admire you; you are a great EXAMPLE to follow.
Yolande and Jean-Guy
My family and I went shopping in your store near our house before going camping. We were happy and satisfied when we came out because we had found everything we needed for our trip. The service is courteous and the atmosphere is very pleasant.
Yvan, Beauport, QC
This is the first time I received your flyer. So nice to receive it via e-mail. Hope I get it every week. I never miss going to our Giant Tiger in Midland, Ontario - at least once a week. I am very familiar with all the staff and management, they go out of their way to be friendly, courteous and helpful. I can’t say enough about them they are just great. I do a lot of shopping in this store. The specials are always available. There is a wonderful atmosphere in this store, the staff seem happy and content.
Yours very truly,
I was thinking the next time my best friend comes over we could go shopping, and I did not have very much money so I thought, “What place is really cheap, but has extremely cute clothes.” and I said “Giant Tiger!” I also get blankets, clothes, webkinz and a ton of a lot more things!
K.J., Winnipeg, MB
I have an electric scooter and I just run across town and open the electric door, scoot inside and shop till I get all the groceries I need for the week. I spend about $25-40 every Friday as long as the sun is shining. It’s such a friendly group of people. Just ask and they are there showing me where every thing is located in the store. Today I bought a pack of chicken burgers for my freezer. I get everything I need at Giant Tiger. It’s the best. Love the prices. My wife goes there too. She gets me my regular breakfast stuff there like cereal, milk and fruit (bananas etc). I don’t know what else I can say other then I love it. It’s my store.
William, Trenton, ON